Casie Trosclair prides herself on being a talented listener and believes this to be a critical skill in the patient care process. With her background in nursing, Casie finds that she has formerly been the one relaying the information to the care provider on behalf of the patient and now, as the care provider, she believes that this experience gives her a greater advantage when it comes to truly hearing her patients and focusing in on the underlying messages that are being expressed. She is a huge advocate of patient education and constantly strives to provide her patients with the most detailed information possible so as to keep them educated, informed, and involved in their care.